Terms and Conditions of Service
In using this website, you are deemed to have read and agreed to the following terms & conditions:
Professional and Friendly Conduct
You will always be treated with respect and as a friend. We require that you do the same and treat the manager and the team with respect that they deserve. We reserve the right to refuse working with anyone who acts unprofessionally and unfriendly.
Payment and Deposits
A full (100%) payment must be completed and processed in order for us to begin working on the project. It is within our rights to cancel the project if the payment is not processed properly.
These are the terms concerning refunds for our customers in following cases:
Clients can request a complete refund in following cases:
- Developers and Content Writers have not started working on the project yet
No refund will be given in following cases:
- Our content writers have written entire text for the project
- First mockup is approved by the client and our developers moved on toward finishing the design.
- 30 days after the order is initiated
Use of Design on Other Websites
As a client of website design or redesign services or after purchasing one of ready made websites you are not allowed to re-use that website as a template for other sites without written permission from Leads Fox. Second site license may incur additional charges. You can request permission via contact page.
Client Availability, Deadlines and Turn Around Time:
The client must be available for feedback purposes several times during the process of creating the website. If the client does not respond to a message within 24h, turnaround and expected delivery time will be postponed by 24-48h.
For any other delay, the client will be promptly informed.
Website Interaction During Development
Any interaction with the website during development and while Leads Fox developers are working on it (adding additional content, tweaking On-Page SEO) will prolong turnaround time and lead to additional charges.
Client Feedback and Revisions
The client will be given an option to take a look at the first version of the website and provide feedback design, content and layout. The client can also suggest features to be included in the website from this point. We reserve the right to refuse or charge an additional fee for any custom work that is required by the client.
The client has unlimited revisions option as part of the 100% satisfaction guarantee. We will let you know if you are stretching the friendship thin.
We reserve the right to fully refund and reject working on a project where this friendship is not appreciated.
In case the work is approved, the developers and content writers will continue working with the feedback provided. Upon competition the client has another revision where he can suggest small tweaks like moving elements, changing color of a button etc.
If the first draft/mockup is rejected the client can suggest changes and the developers will work from there on creating an improved version that will suit the clients needs better.
You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.
You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names, and trademarks, or any other material that you supply to us to include on your website.
Leads Fox is NOT responsible for any DMCA claims, content ownership disputes or fees.
To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of Leads Fox under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.
Consequential Loss Policy
We shall not be liable for any loss or damage which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.
Non Disclosure Policy:
We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.
Search Engine Performance
We can not guarantee performance on search engines. For any penalty, loss in rankings or absence of rankings we can not be held accountable. We will certainly help with any issue but we do not own Google and can not increase performance other than onpage and other SEO tactics.
If you have any questions regarding this policy you can contact us via contact form.